The Risks Outweigh the Cost Savings
According to the U.S. Department of Labor, 50 million Americans have disabilities, many of whom need special accommodations when shopping and lodging. The federal government isn’t leaving it to retailers, hotels, and shopping centers to decide what to do. There’s some pretty extensive and complex legislation to ensure the special needs of disabled citizens are met, and lately the Department of Justice and opportunistic third parties are keeping very close eyes on which companies and brands are complying. Want to retain your stellar public image? Keen to minimize or avoid costly lawsuits? Committed to corporate compliance? These are all great questions, and if you answered “yes” to one or more of them, keep reading!